Privacy Policy

Effective Date: June 1, 2024

This Privacy Policy describes how Bao ho (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from makra.top (the “Site”).

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide to Us

When you interact with our Site, you may provide us with personally identifiable information, including but not limited to:

  • Contact Information: Name, shipping address, billing address, email address, phone number.
  • Payment Information: Credit card details, debit card details, or other payment instrument details (collected securely by our payment processor).
  • Account Information: Username, password, purchase history.
  • Communications: Any information you provide when you communicate with us, such as customer support inquiries or feedback.

b. Information We Collect Automatically (Usage Data)

When you access or use the Site, we may automatically collect certain information about your device and your activity, including:

  • Device Information: IP address, browser type, operating system, unique device identifiers, mobile network information.
  • Usage Information: Pages viewed, time spent on pages, links clicked, referring URL, search terms, and other statistics related to your interaction with the Site.

c. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small data files placed on your device. We use them for various purposes:

  • Necessary Cookies: Essential for the Site to function correctly (e.g., maintaining your shopping cart).
  • Performance Cookies: To analyze how visitors use our Site and monitor Site performance.
  • Functional Cookies: To remember your preferences and provide enhanced features (e.g., language selection).
  • Advertising/Targeting Cookies: To deliver relevant advertisements to you based on your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Manage your account and provide customer support.
  • Improve and personalize your shopping experience.
  • Send you marketing and promotional communications, special offers, or other information about our products and services (you can opt out at any time).
  • Analyze Site usage and trends to improve our products, services, and website functionality.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, marketing assistance, customer service, and IT services. These providers have access to personal information needed to perform their functions but are prohibited from using it for other purposes.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of Bao ho, our customers, or others.
  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
  • Marketing Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using Secure Socket Layer (SSL) technology for sensitive data transmission and storing data in secure environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us:

  • By Email: [email protected]
  • By Phone: 562-289-8889
  • By Mail: Bao ho, 1776 Nickel Road, Long Beach, CA, US